10:56 AM on Fri Aug 29, 2008
1 comments
I used to work as a bookseller. I also worked in a library. So I am qualified to tell you that the romantic notion of a bookstore or library as a quiet, tranquil spot free from the burdens of the outside world may be true, on occasion, for the consumer, but not very often for the person behind the counter. No, my experience with bookselling is that it is a constant exercise in guessing at what people will really want to read, ordering, hoping the order arrives in time, stocking the books, and then hoping against hope that you have ordered the book everyone wants only to watch as a completely different book soars to new heights and you’re left fielding questions and complaints.
You experience the occasional joy of winning a customer’s trust with a great recommendation and the frequent experience of being asked for a recommendation only to watch your chosen book be glanced at and then placed back on the shelf. You field questions about release dates, cover prices, and a host of other things that you have no control over. And, oddly enough, you still look forward to coming in to work everyday. Because, after all the difficulties and drama, it is a chance not only to work, but to evangelize the medium that means so much to you, that provided you with countless hours of entertainment, thoughtful questions, introspection, and a host of other things.
That is to say, it’s a labor of love. I won’t say it’s unrequited love, though. I can remember plenty of customers and patrons who genuinely understood that we poor bookselling souls were making an effort. But there are lots of times where you feel like you’re out on an island.
My experiences in retail were only as a bookseller; I can’t imagine what it must take and feel like to open and own a bookstore.
More after the jump…